Victory 10 Platinum Mobility Scooter

LIFETIME LIMITED WARRANTY

For the lifetime of the product from the date of purchase, Pride will repair or replace, at its option and at no charge to the original purchaser, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:

Structural Frame Components:

• Main Frame
• Fork
• Seat Post
• Tiller Frame

TWO-YEAR LIMITED WARRANTY

For two (2) years from the date of purchase, Pride will repair or replace, at its option and at no charge to the original purchaser, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:

• Transaxle
• Brake
• Bushings
• Bearings
• Motor Brake (electronic function only)

Electronic Assemblies:

• Electronic Controllers
• Chargers
• Harnesses
• Other Electrical Subassemblies

SIX-MONTH WARRANTY

The battery is covered by a separate six-month warranty provided by the battery manufacturer. Batteries are not warranted by Pride.

Battery Maintenance: Starting from the date of product delivery, the battery charge must be properly maintained to ensure warranty coverage. For mobility products that are not used regularly, or during periods of storage before or after the purchase date, batteries must be charged once a week for 24 hours. Failure to do so will void the battery warranty.

Lithium-Ion Battery: For lithium-ion battery warranty information, please refer to the Lithium Warranty Insert.

WARRANTY EXCLUSIONS

This warranty does not extend to items that may require replacement due to normal wear and tear, including:

• ABS Plastic Shrouds
• Motor Brushes
• Upholstery and Seating
• Brake Pads
• Tires and Tubes
• Fuses/Bulbs
• Circumstances beyond the control of Pride
• Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized in advance by Pride Mobility Products
• Repairs and/or modifications made to any part without specific consent from Pride

DAMAGE OR FAILURE EXCLUSIONS

Warranty coverage also excludes components with damage or failure caused by:

• Parts or accessories that are not original Pride parts or are not purchased through an authorized Pride provider
• Contamination
• Abuse, misuse, accident, or negligence
• Battery fluid spillage or leakage
• Use other than normal design specifications
• Improper operation, maintenance, or storage
• Acts of God or nature

ADDITIONAL WARRANTY LIMITATIONS

Transaxle Noise: If there is an increase in the operational noise level of the transaxle, the warranty does not apply. An increase in operational noise level usually occurs due to abusive or excessive strain on the scooter.

Battery Performance: Gradual deterioration in performance resulting from the battery being left in a discharged state, prolonged exposure to cold conditions, or normal battery wear from heavy use is not covered by the warranty.

• 400 lb weight capacity provides dependable mobility support
• Up to 6 mph maximum speed for convenient everyday travel
• Up to 15.5 miles of range per charge
• EZ Turn technology combines 4-wheel stability with 3-wheel-like maneuverability
• 45.5" turning radius helps improve maneuverability in tighter spaces
• Full front and rear suspension provides a smoother ride over uneven surfaces
• Feather-touch disassembly separates the scooter into five pieces for easier transport
• One-handed tiller adjustment allows convenient positioning
• Maximum-intensity LED headlight improves visibility in darker environments
• 18" x 17" swivel seat with sliders provides adjustable positioning
• Standard front basket and two rearview mirrors add everyday convenience
• Non-scuffing tires are suitable for indoor and outdoor surfaces
• Available in five matte color options

1. What is the weight capacity of the Victory Platinum?

The scooter supports users weighing up to 400 lbs.

2. What is the maximum speed?

The Victory Platinum can reach speeds of up to 6 mph.

3. How far can it travel on a single charge?

The scooter provides a maximum travel range of up to 15.5 miles per charge.

4. What is EZ Turn technology?

EZ Turn technology provides 3-wheel-like turning ability while maintaining the stability of a 4-wheel scooter, with a 45.5" turning radius.

5. Does the scooter have suspension?

Yes. Full front and rear suspension helps provide a smoother ride over uneven surfaces.

6. Is the Victory Platinum easy to transport?

Yes. Feather-touch disassembly allows the scooter to separate into five pieces for easier transport and storage.

7. Is the tiller adjustable?

Yes. A one-handed tiller adjustment is conveniently located on the delta tiller.

8. What type of seat does it have?

The scooter features an 18" x 17" black vinyl seat with an 8-point swivel and sliders for adjustable positioning.

9. Does it include mirrors and storage?

Yes. A front basket and two rearview mirrors are included as standard equipment.

10. Does it have an LED headlight?

Yes. A maximum-intensity LED headlight provides enhanced visibility in darker environments.

11. What is Charge360 magnetic charging?

Charge360 uses magnetic charging technology designed to make connecting the charger easier and more convenient.

12. What colors are available?

The Victory Platinum is available in Cardinal Red, Iceberg Blue, Chell-o, Sugar Plum, and Tangerine, all in matte finishes.

13. Where is the Victory Platinum made?

It is assembled in Mississippi using foreign and domestic parts.