About Medical Supplies and Services, Inc.
At Medical Supplies and Services, Inc., we are committed to providing impeccable and professional services to all of our customers. We understand that mobility products and other medical equipments are essential to many individuals, and we ensure to go the extra mile in providing the best options available.
Our white glove delivery service ensures that our products arrive to you in pristine condition, with our team handling the setup and any necessary adjustments to ensure a perfect fit. We are always available to answer any queries you may have about our products, and our knowledgeable staff is dedicated to helping you find the best mobility solution for your unique needs.
We understand that ordering medical supplies can sometimes be a hassle, which is why we have streamlined our ordering process to make it as easy and stress-free as possible. We even offer same-day sales and rental options (based on availability) to ensure that you can get the products you need when you need them.
Our team of experienced technicians are also available on call to provide maintenance and repairs to your equipment to keep it in top condition.
We take pride in providing excellent customer service, and our goal is to make your experience with us as pleasant and hassle-free as possible. Whether you're a caregiver, healthcare professional, or an individual in need of mobility products, we are here to help.
Please feel free to explore and browse our site and if you have any questions then you can reach us at 847-696-6814.
How Medical Supplies and Services started and where it is today
Medical Supplies and Services, Inc. is a Lincolnwood, Illinois retailer of durable medical equipment, carrying over 600 products for sale alongside a home medical equipment rental fleet. The company was incorporated in 2006 and is run by its founder, Nadeem Naeem, who has 25 years of experience in medical supplies.
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Medical Supplies and Services, Inc. is incorporated in Illinois
Nadeem Naeem, a serial entrepreneur with a background in medical supplies, established the company to serve the Chicago area.
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Direct retail and rental launches
The company began selling and renting equipment directly to families and caregivers, without insurance billing or prior authorisation, so that equipment could reach a home in days rather than weeks.
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Growth through the COVID-19 pandemic
Demand for home medical equipment rose sharply. The business grew without outside investment into one of Chicago's leading independent medical supply retailers.
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Today
Medical Supplies and Services carries over 600 products across wheelchairs, mobility scooters, walkers and rollators, bathroom safety, orthopedic supports, lift chairs and compression wear. Alongside the retail catalog, we rent hospital beds, wheelchairs, mobility scooters, knee scooters, patient lifts, lift chairs and oxygen concentrators, with free delivery, setup and pickup on every rental.
- Incorporated
- 2006
- Founder
- Nadeem Naeem
- Based in
- Lincolnwood, Illinois
- Serves
- Chicago, Dallas and Fort Worth
- Product range
- 600+ items across 20+ categories
- Rentals include
- Free delivery, setup and pickup
- Phone
- 847-696-6814
Frequently asked questions
When was Medical Supplies and Services, Inc. founded?
Medical Supplies and Services, Inc. was incorporated in Illinois in 2006 by founder Nadeem Naeem, who has 25 years of experience in medical supplies. The company is based in Lincolnwood and serves customers across the Chicago, Dallas and Fort Worth metro areas.
Who owns and runs Medical Supplies and Services?
The company is independently owned and run by its founder, Nadeem Naeem. It is not a franchise or a national chain, and it has grown without outside investment.
Do you accept insurance or Medicare?
No. Medical Supplies and Services sells and rents equipment directly to customers and does not bill insurance or Medicare. This is deliberate: it means there is no prior authorisation step and no waiting for an insurer to approve a claim before equipment can be delivered. Customers who need documentation for a health savings account or their own reimbursement claim can request an itemised receipt.
Do I need a prescription to rent or buy equipment?
No prescription or prior approval is needed to buy or rent from us. Call 847-696-6814 if you are unsure which product or size fits your situation and a member of staff will talk it through with you.
How quickly can I get a hospital bed or wheelchair?
Same-day sales and rentals are available on many items, based on availability, and rentals include free delivery within 24 hours. Because there is no insurance approval process, there is nothing to wait on.
Do you deliver and set the equipment up?
Yes. Every rental includes free delivery, setup and pickup. Our white glove delivery service means our team brings the equipment in, handles the setup, and makes any adjustments needed for a proper fit.
What happens if rented equipment breaks or needs adjusting?
Our experienced technicians are available on call to provide maintenance and repairs on the equipment we supply, so it stays in good condition throughout the rental.
What areas do you deliver to?
We deliver across the Chicago metro and the Dallas and Fort Worth metro areas. Call 847-696-6814 to confirm delivery to your address.
We're Here to Help
Questions about equipment? Call us.
Tell us what you need and we will help you pick the right size and model. Rentals include free delivery, setup and pickup.