VivaLift!® Ultra - PLR-4955

Lifetime Warranty

A lifetime warranty covers the lift and recline mechanisms as well as the chair frame. These parts are guaranteed to remain free from defects in materials and workmanship under normal use and service, for as long as the chair is owned and used by the original purchaser. Coverage includes:

• Metal fatigue
  
• Defective welds
  
• Bushings
  

Note: Only the defective portion of the lift or recline mechanism, scissor(s), or chair frame may be replaced. Damage resulting from misuse or abuse is not covered.

Seven-Year Pro-Rated Warranty

In addition to the lifetime warranty, a seven-year pro-rated warranty applies to the following components:

• Motor
  
• Hand Control
  
• Transformer/Control Box
  
• Power Headrest
  
• Power Lumbar
  

Years 1–4 (full coverage):

These parts will be repaired or replaced if found defective in materials or workmanship.

Years 5–7 (pro-rated coverage):

Parts may be replaced at a discounted rate off the suggested retail price:

• Year 5: 25% off
  
• Year 6: 15% off
  
• Year 7: 5% off
  

Warranty Exclusions

This warranty does not extend to fabric. Labor, service calls, shipping, and related charges are not included unless specifically authorized in advance. The purchaser is responsible for all transportation costs and for any shipping damage incurred while submitting parts for repair or replacement.

The warranty also does not cover:

• Circumstances beyond the manufacturer’s control
  
• Unauthorized repairs or modifications
  
• Damage caused by contamination, abuse, misuse, accidents, negligence, or improper operation, maintenance, or storage
  
• Battery fluid spillage or leakage
  
• Commercial or non-standard use
  

Implied Warranties

Implied warranties, including merchantability and fitness for a particular purpose, are limited to one (1) year from the date of purchase, unless restricted by law. All other implied warranties are excluded. Liability for incidental or consequential damages is not covered under this warranty.

Note: Some states do not allow limitations on implied warranties or exclusions of incidental or consequential damages. In such cases, these limitations may not apply. This warranty provides you with specific legal rights, and you may have additional rights that vary by state.

• Exclusive tilt technology for enhanced comfort and positioning.
• Air bladder massage system with three intensity levels to relax muscles.
• Three-zone heating to soothe and release tight muscles.
• Backup lithium battery ensures functionality during power outages.
• Power headrest and lumbar support for customizable comfort.
• Hideaway cup holder and wireless charging station add modern convenience.
• Available in multiple sizes to accommodate a wide range of user heights.
• Fully padded chaise design provides extra support and relaxation.

Q: Does this recliner work during a power outage?

A: Yes, it comes with a backup lithium battery to ensure functionality even when the power goes out.

Q: Can I adjust the massage intensity?

A: Yes, the air bladder massage system offers three different intensity levels for a personalized experience.

Q: Is heating included with this chair?

A: Yes, it has three-zone heating designed to release tight muscles and provide soothing comfort.

Q: What is the weight capacity of the chair?

A: The recliner supports up to 400 lbs, making it strong and reliable for daily use.

Q: What size options are available?

A: It is available in Small, Medium, and Large sizes, suitable for users from 4’0” to 6’8”.